Privacy policy ArtPlaster.eu
This Privacy Policy applies to any website, application or service that refers to this Privacy Policy. When you provide us with personal data as described in paragraph 2 below, you authorize us to collect, store and use it:
a) in order to meet our contractual obligations towards you,
b) for our legitimate interest in processing your personal data (for example for the purposes of internal administrative management, data analysis and benchmarking (see paragraph 3 below for more information), direct marketing, maintenance of automatic systems for safeguarding or detecting or preventing any criminal activity) or
c) on the basis of your consent, which you have the right to withdraw at any time, as described in this Privacy Policy.
This privacy policy document supplements the General Conditions of Use which users can consult at ArtPlaster.eu
TO WHOM IS THIS PRIVACY POLICY APPLICABLE?
This Privacy Policy applies to all products, applications and services offered by ArtPlaster.fr, with the exception of any other product, application or service governed by separate privacy policies which do not repeat the provisions of this Policy. confidentiality.
HOW DO WE COLLECT INFORMATION?
Subject to applicable laws, we collect information about you or any third party whose information you provide to us when you:
• Register to use our websites, applications or services (including free trials); this may include your last name, first name, company name, address, email and phone number and ERP configuration or when you update these contact details:
• Fill out online forms (including callback requests), take part in our webinars, post messages on our discussion forums, participate in contests or sweepstakes, download information, such as white papers or other publications, or participate in any activity offered on the various interactive spaces on our website or on our application or service;
• Interact with us using social networks;
• Provide us with your contact details when you subscribe to our newsletter
• Contact us offline, for example by phone, fax, SMS, e-mail or post, for example.
We will also collect your data when you fill in only part of the fields to be completed on our site and / or on other online forms and / or when you abandon this entry along the way. We may use this data to contact you to remind you to enter missing information and / or for marketing purposes.
We may also collect information from your electronic devices (including your mobile phones) and applications used by you or your users in order to access and use any of our websites, applications or services ( by way of example, we may collect the identification number and type of the device used, geolocation and connection information, such as statistics relating to the pages visited, the traffic to and from the sites, the referring URL link, advertising data, your IP address, your browsing history and your web log information). We will ask for your prior authorization before proceeding. As such, we may use cookies or other similar means (as described in paragraph 11 below). Subject to applicable law, we may supplement the personal data we collect with information obtained by third parties who are allowed to share them; for example, information from service providers seeking information or from public sources (for example, to obtain your SIRET or your sector of activity).
Provide us with third party data.
If you provide us with personal data concerning a third party, it is your responsibility to ensure that you comply with the applicable regulations on the protection of personal data and in particular your obligations with regard to obtaining the prior consent of individuals. whose personal data you provide us. As such, in accordance with the applicable data protection regulations, you must have warned the data subject and obtained their express consent to provide us with their personal data and have informed them of the way in which we collect, use, disclose and store personal data concerning them or invite them to read our Privacy Policy.
HOW DO WE USE YOUR DATA?
Subject to applicable laws, we collect and process your data for the following purposes:
• provide, maintain, protect and improve the applications, products, services and information that you have requested from us;
• manage and administer your use of the applications, products and services that you have asked us to provide;
• manage our business relationship (for example, customer services and support activities);
• monitor, measure, improve and protect our content, websites, applications and services and provide you with a personalized and quality user experience; where appropriate, we will use a pseudonymized form of any information used for such purposes, and we will ensure that this information is presented as a whole and is not related to you or to any relevant person
• carry out internal checks on our websites, applications, systems and services in order to test and improve their security, delivery and performance. ;
• provide you with any information that we are required to give you in order to comply with our regulatory or legal obligations; • detect, prevent, investigate or prevent criminal, illegal or prohibited activities, or protect our rights (including liaising with counterfeiting law enforcement agencies);
• contact you to find out if you wish to participate in our customer surveys (for example, our profile of the VSE-PME e-merchant);
• carry out joint monitoring and statistical and comparative analysis to avoid being able to identify you or any other natural person;
• provide you with advertisements, marketing messages (eg pop-ups) or targeted information that may be of use to you, based on your use of our applications and services;
• deliver content and services jointly with third parties with whom you have a separate relationship (for example, with social network providers);
• provide you with various geo-dependent services (for example, advertising or other personalized content), when we collect geolocation data.
To the extent that this is permitted by the laws in force, we will keep your information about you after the closure of your ArtPlaster.fr account, if your request to open an ArtPlaster.fr account is refused or you decide not to not follow through. This information will be kept and used for legal, fiscal, regulatory, anti-fraud and legitimate conduct of our activities for the legally permitted period.
Our websites applications (including mobile applications) and services may contain technologies that allow us to:
• check specific information from your device or systems necessary for your use of websites, applications or services against our records to ensure that websites, applications or services are used in accordance with our Terms and Conditions and our agreements with the end user and for the purpose of resolving any problems;
• obtain information on technical errors or other issues relating to our websites, applications and services;
• collect information about how you and users use the features of our websites, applications and services; and
• retrieve statistical information relating to the operating system and the environment from which you access our applications or services.
You can manage your privacy settings in your browser or on our applications or services (if available).
In addition to the terms described in paragraph 3 above, we may also use the information we collect to deliver advertisements, marketing messages or information that may be useful to you based on your use of websites, applications or services, or any other information we hold about you. Paragraphs 5 and 6 of this Privacy Policy provide additional information on how we do this. We reserve the right to retain and record the communications we exchange, including emails and telephone conversations. The information we collect can then be used for training purposes, to improve the quality of our customer service and our sales department, to record statistics relating to the use of websites and applications as well as to services that you order from us or about which you request information from us and also in order to meet, in general, our legal and regulatory obligations.
Mobile data (iPhone application – ArtPlaster.eu backoffice)
We may obtain information through the mobile applications that you or your users install on their portable devices for the purpose of accessing and using our websites, applications or services, or for the purpose of providing other services related to said mobile application (by way of example, for the purpose of synchronizing information from our application or service with said mobile application). These mobile applications may be our own mobile applications or those of third parties. In the case of a third-party mobile application, you should read the relevant third-party’s Privacy Policy as it will apply to the use of the third-party application. We are not responsible for third party mobile applications and their use of personal information about you.
Mobile Applications may provide us with information about their use by the user as well as the use of our applications and services that the user has access to through such mobile applications. We may use this information for the purpose of providing and improving the mobile application or our own services or applications. For example, you can record an activity performed with a mobile application.You can configure the privacy settings of our mobile application on your device, at the risk of affecting the performance of the relevant mobile application as well as the way it interacts with it. our applications and services.
Data analysis and benchmarking. We may use the information generated and stored when you have used our services for our legitimate business interest so that we can provide you with the best service and / or solutions and the best experience. These purposes can be:
• Send you advertising or marketing messages (including messages in the product via the Intercom solution) or information that may be useful to you, depending on your use of our services;
• Perform research and development to improve our services, products and applications;
• Develop and provide new and existing functionalities (in particular statistical analyzes, comparative analyzes or forecasting services) and;
• Offer you services tailored to your geographic location (content corresponding to your location, for example) for which we collect geolocation data in order to provide you with a relevant experience.
When we use your information for our legitimate business interest, we ensure that this information is treated pseudonymously and is only displayed as a whole and not in association with you or any other affected person.
You have the right to object to your data being processed for our legitimate interest. In such a case, you are invited to fill out the right to be forgotten or limitation of the processing of personal data form. If you object to the processing of your data for the aforementioned purpose, this may have consequences on our ability to offer you certain services and / or solutions.
SHARING YOUR INFORMATION
We may share your personal data with:
• any company that is part of the ArtPlaster Group, for the purposes indicated in this Privacy Policy (for example: for the management of global information and the management of the customer relationship; for accounting purposes and for the improvement of software and services; and for the purpose of providing you with information, applications, products or services that you have chosen to receive);
• our service providers and agents (including their subcontractors) or third parties who process information on our behalf (for example, delivery providers, payment processing service providers and the companies we use in order to help us send you communications) so that they can help us provide you with the applications, products, services and information that you have desired to receive or which, in our opinion, may be of interest to you;
• partners, including those responsible for setting up systems, resellers, distributors, your banking network, and developers, who help us provide you with the applications, products, services and information you have requested or who, from our point of view, are likely to be of interest to you;
• third parties that we have used to carry out payment transactions, such as clearing companies, clearing systems, financial institutions and transaction beneficiaries
• third parties, when you have a relationship with said third party and have consented to our sending information (for example, social network sites or other e-commerce providers such as market places or price comparison sites);
• third parties, for marketing purposes (for example: our partners and other third parties with whom we work and whose products, from our point of view, are likely to be of interest to you in the context of the conduct of your project e -commerce (eg: payment solutions providers, delivery providers, SMS providers);
• reference agencies for the prevention of fraud and counterfeiting;
• regulators, in order to meet the legal and regulatory obligations of the ArtPlaster Group;
• police authorities, so that they can detect or prevent crimes or prosecute offenders;
• any third party, in the context of legal proceedings, existing or imminent, provided that we are legally authorized to do so (for example, in response to a court order);
• any third party, in order to comply with our legal and regulatory obligations, including legal or regulatory reporting as well as the detection or prevention of illegal acts;
• our own auditors and consultants, as well as those of the New Oxatis Group, in order to fulfill our audit responsibilities;
• another company, if we sell or buy a business or assets (or negotiate the sale or purchase of a business or assets);
• any other company to which we might assign the contract that binds us; and
• public bodies that the law in force requires to inform.
We may share, publicly or with third parties, information about our websites, applications, products or services to the exclusion of any information that may identify you.
5. MARKETING
We may occasionally use your information to contact you for the purpose of providing you with information relating to our applications, products and services that may be of interest to you. We may also share your information with carefully selected companies in our group and third parties so that they (or we may) contact you with information about their products or services that may be of interest to you. . For this purpose, you may be contacted by phone, letter, SMS or e-mail. You have the right to ask us to stop contacting you for marketing purposes at any time. You can also, at any time, ask us not to share your information with the third parties mentioned in this paragraph. If you wish, you can exercise these rights by selecting your contact preferences in your customer account or by completing the right to be forgotten or limitation of personal data processing form or by unsubscribing from email or SMS communications via the link indicated in these.
You can also unsubscribe from any marketing campaign and / or email advertising by clicking on the link included in any emails we send to you.
Advertising on a third party platform
When you respond to communications posted on third-party platforms (for example, Facebook, Google or LinkedIn) we may share your data with these third parties in order to send you targeted advertising content through the third-party platform and based on your profile and your interests. Your data is used by the third-party platform provider to identify your account and display advertisements on your screen. You can control what advertisements you receive on the privacy settings of the provider’s platform, and you can also visit that third-party’s help center for more information.
YOUR DATA AND YOUR RIGHTS
If you reside within the EEA or in another region governed by comparable data protection laws, in some cases you will have the following rights:
• the right to know how we are using your data and the right to access your data;
• the right to request the modification or deletion of your data as well as to limit the processing of your data;
• the right to object to the processing of your data, for example for marketing purposes or when their use is based on our legitimate interest;
• the right to receive the data concerning you which you have provided automatically in a structured, commonly used and machine-readable format, or to have them sent directly to another company, if this is technically feasible (“data portability”
• when you yourself have consented to the processing of your data, the right to withdraw your consent in accordance with legal or contractual limitations;
• the right to refuse any decision based on the automated processing of your personal data, in particular profiling;
• the right to lodge a complaint with the supervisory authority responsible for data protection issues (for example, the Commission Nationale de L’Informatique et des Libertés in France).
If we have incorrect information about you or if your contact details have changed, please let us know so that we can correct it and update our files.
If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may, as a consequence, no longer be able to provide you with access to all or part of our websites, applications and services.
We will keep your personal data for the duration of our commercial relationship and after its expiry, for the period necessary for the legitimate conduct of our activities, in accordance with applicable European laws and regulations. In cases where we no longer need your personal data, we will destroy it in a secure manner (without sending you any further notice).
• Either by email, to the address: contact@artplaster.eu;
• Or by writing via the following form artplaster.eu/contact/
7. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may change and be subject to change. However, these changes will not affect your rights under this Privacy Policy. We will always update this Privacy Policy on our website. Consequently, when you visit our website, we invite you to consult this Privacy Policy in order to keep you informed of the latest version in force (the mention “last update” informs you of the date of the last update. up to date)
8. SECURITY AND RETENTION OF PERSONAL DATA
We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or their accidental loss, destruction and / or damage. We do our best to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services through an Internet connection or any other connection. If we have assigned you (or if you have chosen) a password allowing you to access certain areas of our websites, applications or services, please keep it confidential; we will not share this password with anyone.
If you believe that your account has been hacked, please contact our customer service by email at contact@artplaster.eu or through your usual customer interface.
TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA
The infrastructure of ArtPlaster.eu is hosted in a data center designed and operated in France.We may use the services of call center providers located outside the EEA to help us contact you in connection with your project.
We take care to ensure that when our service and hosting providers transfer your data outside of the EEA, appropriate measures and controls are in place in accordance with applicable laws and regulations to protect it.
For example, we may share such data with our group companies or affiliates located outside the EEA for the purposes set out in this Privacy Policy. All ArtPlaster Group companies are subject to the ArtPlaster Group Data Protection Policies, which have been designed to protect data in accordance with EU data protection laws. In each case, these transfers are made in accordance with the requirements of Regulation (EU) 2016/679 (General Data Protection Regulation) and may be based on the use of standard clauses on transfers of personal data outside the EEA from the European Commission.
By using our websites, products and services or interacting with us under the conditions described in this Privacy Policy, you consent to the transfer of your data outside the EEA in the cases provided for in this Privacy Policy. If you refuse the transfer of your data outside of the EEA, you will not be able to use our websites, applications or services.
OTHER SITES AND SOCIAL NETWORKS
If you follow a link from our websites, applications or services to another site or service, this Privacy Policy is no longer applicable. We are not responsible for the personal data processing practices of third-party sites or services and we encourage you to read the privacy policies posted on the sites or services concerned.
Our websites, applications or services may allow you to share data with social networking sites or use social networking sites to create your account or to log into your social networking accounts. These social networking sites may automatically provide us with access to certain personal data about you that is stored by these sites (for example, any content that you have viewed). It is your responsibility to manage your privacy settings from your or your own third-party social media accounts so that you can choose what personal data you allow us to access from those third-party accounts.
COOKIES, STATISTICS AND TRAFFIC DATA
During your first visit to our website, we have to install cookies on your computer, tablet or mobile. These cookies may be installed by us or by service providers operating on our behalf and the information collected is only used for our benefit. Cookies allow us:
• optimize your browsing and the operation of our services
• to carry out studies and statistics on the frequentation of our site
• process your requests via the contact forms
You can set your computer, tablet or mobile so that it informs you each time a cookie is sent to you. You can also choose to disable all cookies. You can do this in your browser settings. If you disable cookies, you will no longer have access to many features that facilitate your experience as a customer and some of our websites, applications and services will not function properly.
In accordance with the legislation in force, cookies cannot be kept for more than 13 months. Accepting the information banner or continuing to browse implies acceptance of our cookie policy. However, you can deactivate them at any time. cookies in the manner described below.
• Chrome browser: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
• Firefox browser : https://support.mozilla.org/fr/kb/effacer-les-cookies-pour-supprimer-les-information
•Explorer browser : https://support.microsoft.com/fr-fr/help/278835/how-to-delete-cookie-files-in-internet-explorer
• Safari browser : https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
We use the following types of cookies:
• Functional cookies:
These cookies allow our websites, applications and services to remember your choices (such as your username, language or region where you are) and to provide enhanced, more personal features. These cookies can also be used to remember changes you have made to font or font size as well as other customizable parts of web pages. They can also be used to provide you with the services you have requested. The information collected by these cookies can be made anonymous; in addition, these cookies do not allow you to track your browsing activity on other websites.
• Performance and statistics cookies
These cookies collect information relating to how visitors and users use our websites, applications and services, such as, for example, which functionality is used the most by visitors and whether they receive error messages from different areas of websites, applications or services. These cookies do not collect information that could identify a visitor or user. All information collected by these cookies is aggregated and, therefore, anonymous. We only use these cookies to improve the way our websites, applications and services work.
Cookie Google Analytics
Google Analytics uses “cookies to enable the website to analyze how users use websites, applications and services. The information about your use of websites, applications or services (including your IP address) generated by the cookie will be transmitted to Google, which will store it on servers located in the United States. Google will use this information to evaluate your use of websites, applications and services, to compile reports on website activity for site operators and to provide other activity-related services. website and internet usage. Google may also transmit this information to third parties when required by law or when these third parties process the information on Google’s behalf. Google will not associate your IP address with other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser or on the application. Note, however, that your refusal could result in partial unavailability of the website. By using our websites, our applications by Google in the manner and for the purposes indicated above. For more information, refer to “How Google uses certain data collected when you use the sites or applications of our partners” (available at www.google.com/policies/privacy/partners/ or any other link that Google may provide to you. If you want Google Analytics to stop tracking you on all websites, visit https://tools.google.com/dlpage/gaoptout.
• Targeting or advertising cookies
These cookies are used to deliver advertisements that are more relevant to your interests. They are also used to limit the number of times you see an advertisement and also help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks, with the permission of the website operators. They remember that you have visited a website and this information is shared with other companies, such as advertisers. Quite often cookies for marketing or advertising targeting purposes are linked to a site functionality provided by another company. volume_upcontent_copysharestar_border
Facebook cookie: are used to subsequently be able to offer you differentiated advertising messages on the Facebook social network depending on whether you have already visited our site or not. For more information on this cookie, see https://www.facebook.com/policies/cookies/
Bing Ads cookie: are used to find out about our visitors from advertising campaigns on the Bing text ads network when they subscribe to the Oxatis e-commerce solution. More information on https://privacy.microsoft.com/fr-fr/privacystatement
Google Adwords cookie: are used to know our visitors from advertising campaigns on the Adwords text ad network when they subscribe to the Oxatis e-commerce solution. More information on https://cloud.google.com/security/gdpr/
• Web beacons and other tracking technologies
We also use cookies, and other similar software, known as web beacons, to track the number of users who have visited our website after clicking on one of our advertisements on another. website or in an e-mail and retrieve the details of the products or services purchased. These web beacons collect limited information that cannot identify a specific person. You cannot refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.
• IP address and traffic data
We keep track of traffic data automatically recorded by our servers, such as your IP address, information about your device, the website you visited before ours and the website you visited after leaving ours. . We also collect certain statistics from sites, applications and services, such as access frequencies, pages viewed and viewed. We are unable to identify a natural person from traffic data or site statistics.
JOB OFFERS
By completing the form on this site, you consent to the processing of personal information concerning you and authorize ArtPlaster, as data controller, to collect and process personal information concerning you in its database, namely, your name, first names , personal address, telephone number, training, professional experience, diplomas, distinctions, interview reports, etc…, and more generally all information and personal data that you will spontaneously communicate as part of your application.
Artplaster informs you that it can also enrich your profile with information about you, namely information collected during its exchanges with you, whether written, telephone or physical interviews and since professional social networks or from any public information source, when this information is useful for managing your application.
This information is subject to computer processing for the management of your application. Your data may also be included in a CV database, which will allow ArtPlaster.fr to provide you with other job offers.
ArtPlaster acts as the data controller for the personal data communicated.
Given its purpose, consisting of processing the personal data of candidates responding to job offers and the integration of data on candidates within the ArtPlaster.fr CV database, the processing of your personal data is necessary for the pursuit of the legitimate interests of ArtPlaster, namely the management of its recruitment processes, as well as the execution of pre-contractual measures that may exist between ArtPlaster and the candidates responding to its job offers.
This data is hosted in France, and will be sent to the people in charge of recruiting within ArtPlaster.fr in order to allow them to study your application.
The answers corresponding to the fields marked with an asterisk are mandatory and failure to answer is likely to compromise the follow-up of your application. In other cases, they are optional and of no consequence for the examination of your file.
By accepting the conditions of this Charter, you authorize ArtPlaster to communicate, if necessary, your personal data to other companies of the ArtPlaster group, including those possibly located outside the European Union, for the needs of the management of your application and enrichment of its CV database. ArtPlaster declares that it has taken the necessary measures to supervise transfers outside the European Union and to protect your personal data. You can, on request from ArtPlaster, request complete information on the data transferred, the exact recipients of the information and the means implemented to supervise this transfer.
The personal data of candidates outside the company will be kept for a maximum period of 2 years after the last contact with our recruitment department, the notion of last contact being understood as the date on which you consented to the collection of your data. For internal applications, they are kept during the employee’s presence in the company.
We inform you that the data concerning you are computerized and treated confidentially, security and confidentiality guarantees have been taken to preserve the personal data posted online.
You can exercise your right of opposition for legitimate reasons at any time, as well as your rights to access, rectify and delete personal data concerning you by writing via the contact form.
For any information relating to your rights to the processing of personal data, you can contact us by email: contact@artplaster.eu
The request must be accompanied by a copy of an identity document. You also have the right to ask ArtPlaster to send you all of your personal data in a structured format.
In any event and as necessary, you have the right to lodge a complaint with the CNIL, Commission Nationale Informatique et Libertés (www.cnil.fr).
ADDITIONAL INFORMATION: DATA PROTECTION OFFICER (DPD IN FRENCH OR DPO IN ENGLISH)
The company ArtPlaster appoints Mr. ADIL LOUHMID, Documentation Manager, to the role of data protection officer.
If you have any questions about the processing of your data, the content hereof, your rights under applicable law, how to update your information or the steps to take to obtain a copy of the information concerning you in our possession, we invite you to send an e-mail to contact@artplaster.eu
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APPLICABLE LAW European regulation 2016/679 of the European Parliament and of the Council Law n ° 2004-575 of June 21, 2004 for confidence in the digital economy and in particular article 6 Law n ° 78-17 of 6 January 1978 relating to data processing, files and freedoms amended by LAW n ° 2018-493 of June 20, 2018 relating to the protection of personal data for matters of processing of personal data.