The shop
We ship your orders with Mondial Relay and Colissimo by Laposte
The ArtPlaster.eu site undertakes to ship orders within 48 hours for Metropolitan France, Belgium, Luxembourg, Italy, Spain, Netherlands, Germany, Portugal, Slovenia, Finland and Austria Via intermediary of our transport partner.
For international deliveries, the time varies depending on the postal systems in force in the countries concerned. We ship to the European Union only. All shipments are well protected and are done in the morning. You receive an email with your tracking number as soon as your order is shipped. Delivery times may vary depending on the time of year. We are not responsible for any delay in delivery.
Payment
The accepted payment methods are by secure bank card (Amex, Visa, MasterCard, Maestro, ….), and By Paypal.
Yes, most international bank cards are accepted.
Pursuant to Article L.121-2_ of the Consumer Code, the buyer has 14 working days to return, at his expense and risk, the item (s) that are unsuitable for a refund. This period starts from the day of receipt of the order.
This right of withdrawal is exercised without penalty, however the shipping costs will be the responsibility of the buyer and the conditions for sending and returning must be identical. Items must be returned in new condition and in their original packaging. Otherwise, the items will not be taken back or refunded.
As soon as the buyer has exercised his right of withdrawal within the time limit, the company ArtPlaster.eu undertakes to reimburse him within 30 days of the date on which this right was exercised (article L.121-20- 1 of the Consumer Code), all sums paid, with the exception of shipping and return costs.
Contact us to cancel or modify your order at the following email address: contact@artplaster.eu
Items must be returned in new condition and in their original packaging. Otherwise, the items will not be taken back or refunded.
Return costs are the responsibility of the customer.
Contact us by e-mail:
contact@artplaster.eu